When will my order arrive?
All orders are delivered Monday for our family meal plans and Monday and Thursdays for our light and
healthy meals plans. In some cases deliveries may arrive Tuesday when prearranged.
Do I need to be home to receive delivery?
No. We understand how valuable your time is and that is why your package will be waiting for you when you
arrive home. In order to accomplish this, please make sure we have all necessary information for our driver
to successfully deliver your meal plan, including any hard-to-find address information, secure access
information or telephone numbers. Last, please make certain your meals are placed under proper
refrigeration (35-40 degrees) within 2 hours of delivery. If you cannot be home by then, please make
arrangements to have a friend or neighbor take them in for you.
Will all my meals arrive at one time?
Yes, all of our gourmet healthy meals are shipped to you at one time. Just place your meals in your
refrigerator and enjoy at your leisure. Follow instructions on the label for heating and storage procedure.
How long will my meals stay fresh in the fridge?
Your meals are freshly prepared and packaged in flavor-fresh containers that are designed to optimize
freshness. Each container has an "enjoy or freeze by" date clearly printed on the label. Simply follow our
recommendations for best results.
Can I freeze my meals?
Yes, with the exception of our salad selections, most all dinner entrées and This Weeks Specials are
designed to freeze right in their flavor fresh packaging for up to 30-days with no loss of quality. Simply
thaw your frozen entrée in the fridge or use the defrost cycle on your microwave before following the
heating instructions on the label.
How can you offer the delivery of fresh meals when most companies only deliver frozen or freeze
dried meals?
Fresh delivery means that each meal is packaged and shipped within hours of preparation in our spotless,
licensed and routinely inspected commercial kitchen. We make each weekly menu from scratch; chill and
quickly packaged each item so it is kept cold and well insulated from the rigors of transit.
I prefer oven heating-can I heat my entrées in the oven?
Most definitely! While all entrées are microwave-tested, you can oven cook them in their containers with
great results. For best results we recommend oven-heating for all of our beef and pork entrées. Simply
follow these general oven-heating guidelines: * Please preheat oven
Item Oven Temp* Cooking Time
Beef (med-rare) 350 degrees 12-20 minutes
Pork (medium) 350 degrees 12-20 minutes
Seafood 350 degrees 10-15 minutes
Chicken 350 degrees 12-15 minutes
Chicken (stuffed) 350 degrees 15-20 minutes
Pastas/Casseroles 350 degrees 20-25 minutes
Side dishes 350 degrees 10-15 minutes
Place containers on a cookie sheet and put on center rack of a preheated oven. Carefully remove hot
container, check the temperature and enjoy.
Can I request a special order or make substitutions?
In order to keep our prices as low as possible we have designed our menus as a chef’s choice offering and
therefore cannot accommodate individual requests due to taste preferences. Our ultimate goal is to improve
your eating habits. You need a variety of food for good nutrition. You will find that certain foods you
thought you didn't like are excellent when you let our chefs prepare them for you.
Are your meals very spicy?
No, we prepare our cuisine to appeal to a wide range of tastes and that is why our meals are very flavorful
but never more than medium hot. You can always add a splash of hot sauce to any item should you desire.
We do not add salt or pepper to our fresh vegetables so you can season based on your personal taste.
Do you offer meal plans for people who are following a special diet?
Yes, our light and healthy meals are designed with several weight loss programs and health concerns in
mind. Whether you are following a point system, low carb, calorie based, diabetic or heart healthy lifestyle
we have a meal plan that will fit your needs.
RB Classic Cooking & Catering
1291 Simpson Way Suite H
Escondido, CA 92029
(858) 964-8513
(858) 442-5252
| Frequently Asked Questions about my meals from RB Classic Cooking |